March 22

End-of-Week Update from NWA Regarding COVID-19

Hello all,

As you likely saw, the Washington State Governor mandated the closure of all recreation facilities just a couple hours after we had made the decision to suspend all programs through the end of March. While there is new information available daily regarding COVID-19, we have yet to hear any official decisions regarding an extension of this precautionary restriction or the enforcement of a “shelter in place” policy. 

As such, we remain unclear as to whether we can still count on a re-opening date of April 1. This also means that the make-up policy we outlined in last week’s email is still in place for now. At this time, all we can say for sure is that we are grateful to our families and community members for your patience and support during these unprecedented times.

In case you are not following us on Facebook, here are some things you’ve missed in the past week:

  1. Gym Revamp
    We've been hard at work this past week getting the gym ready to welcome you all back when we are able to safely re-open our doors. See photos here.

     

  2. 10-Day Gymnastics/Ninja “Be Active” Challenge
    We have PRIZES available for anyone who completes our ten-day challenge, which begins TODAY and runs through the end of March! Simply keep a printed or digital copy of the attached challenge sheet and return it to us on April 1 (details on these logistics TBA) to redeem your prize. You can see the details for Day 1 of the challenge here — we will post instructions every morning for that day’s challenge, so make sure to check back on our Facebook page daily!


     

As always, the safety and happiness of our clients and staff is our first priority. Please reach out to us at any time with questions, comments, or concerns.

All the best,

The NWA Management Team

March 15

PROGRAMS SUSPENDED due to COVID-19 precautions

Hello NWA families,

After careful consideration, we have made the very difficult decision to suspend all NWA programs from now (March 15) through March 31. Given the current recommendations from our local, state, and federal government as well as national and global health experts, we feel that we would be doing a disservice to our customers to remain open at this time. The following factors weighed heavily on this decision:

  1. We do not believe that we can effectively teach gymnastics and ninja in a safe and fun way while maintaining the minimum of 6 feet between all students and staff. 
     

  2. We feel that being a good steward to our community means that it is our responsibility to eliminate potential opportunities for the virus to spread.
     

  3. We love the sports we teach, but we also care deeply about the long-term health, safety, and happiness of the NWA community. We believe that the best way to make sure our students can continue to learn and grow at NWA for years to come is by taking necessary precautions to limit everyone’s exposure to the virus in the short term, thereby slowing the spread of the virus.
     

  4. We hope that a short-term suspension of programs will give researchers and medical professionals time to provide us with more clear directions on how to resume operations in a way that is safe for our customers and the greater community. 

 

As of right now, our intention is to resume programs April 1, but this may change depending on the information made available over the next couple of weeks. We will continue to closely monitor the situation and promise to maintain a weekly cadence of communication about decisions related to COVID-19. As always, we plan to share updates through email as well as in our voicemail receiver message (425-823-2665), on our website, and on our Facebook page.

We recognize that many of you will have questions regarding make-ups for classes, scheduled events for April and beyond, and other concerns related to NWA programs. We have tried to address what we believe will be the most common questions below and ask that you are patient with us as we sort out some of the details.

  1. Has NWA had a confirmed case of the coronavirus?
    No. To our knowledge, we have not had anyone who has been at our facility test positive for the virus.

     

  2. How will I be able to make up for the classes I am missing over the next 16 days?
    Once operations resume on April 1, customers will have 90 days to sign up for and attend make-up classes. You are eligible to redeem one make-up class for each class missed between now and the end of the month. We will provide more information soon regarding the steps you need to take to sign up for these make-up classes. In the meantime, You can explore the day/time options for all of our classes here to identify your options for make-up classes.

     

  3. What about Parent’s Night Out?
    We did have a Parent’s Night Out event scheduled for next Saturday, March 21, but it is cancelled. We will keep you posted about Parent’s Night Out events for April, May, and June.

     

  4. Will I still be auto-enrolled for Session 5 (May-June)?
    Yes. If we re-open on April 1 as planned, we intend to resume all normal operations immediately. This means that session 5 and the auto-enrollment for session 5 classes will all happen as planned. If we must make further programmatic changes that influence our ability to offer classes in April and beyond, we will be sure to communicate with you what that means for your future enrollments. 

     

  5. Can I still sign up for summer programs?
    Yes. As of now, we are accepting registration for summer programs. This includes session 6 (June-July) of classes, swim lessons, and summer camps. You can find more information on summer camp here and we will be publishing our swim schedule within the next couple of weeks. 

     

  6. How do I keep up with my (or my child’s) training while the gym is temporarily closed?
    During this time away from the gym, we will be sharing some tips for how to keep practicing gymnastics and ninja skills at home. Be sure to check our website regularly for new resources identified and/or supplied by our coaches and instructors.

 

Thank you for your commitment to Northwest Aerials and for your understanding and patience as we navigate these uncertain times together. We look forward to welcoming you back into the gym on April 1 and we hope that you and your families stay well in the meantime. As always, please don’t hesitate to contact us with any questions, comments, or concerns.

 

Sincerely,
The Northwest Aerials Management Team

March 8th announcement

To the NWA community,

As the situation regarding COVID-19 outbreak is still rapidly evolving, we are continuing to closely monitor the latest news and information available regarding the virus and have decided to take a few additional precautionary measures that will be in effect for the rest of the month of March:

  1. More cleaning
    Beginning tomorrow, our cleaning routine will be enhanced even further: We will be doing deep cleanings of the facility every other day (Monday, Wednesday, and Friday). 

  2. Resulting Schedule Changes
    To make time for this deeper and more frequent cleaning protocol, all morning and early afternoon activities on Mondays and Wednesdays will be cancelled for the month of March. We will open at 3pm on Mondays and Wednesdays and will be closed on Fridays.

  3. Classes affected
    These schedule changes will affect the following classes:

    1. Monday 1:30pm Ninja/Trampoline will be moved to Wednesday at 3:00pm

    2. Wednesday 9:30am Wiggle Worms will be moved to Wednesday at 3:00pm

    3. Wednesday 9:30am Mighty Mites will be moved to Wednesday at 3:00pm

    4. Wednesday 10:00am Mighty Mites will be moved to Wednesday at 3:00pm

    5. Wednesday 10:15am Super Mites will be moved to Wednesday at 3:00pm

    6. Wednesday 10:45am Wiggle Worms will be moved to Wednesday at 3:00pm

    7. Wednesday 11:45am Little Ninjas will be moved to Wednesday at 3:00pm

    8. Friday XCEL workouts will be moved to Tuesday from 5:30-8:00pm

  4. Slightly modified hours of operation.
    In summary, we will be operating on a slightly different schedule for the rest of the month. You can see our hours of operation on the homepage of our website.

 

Despite our even greater efforts to keep our facility clean, we still ask that our community members remain diligent. We hope you all received our email last week regarding the steps we have asked you to take with us to ensure the health and safety of all of our staff, students, and families. Here are some additional reminders and recommendations:

  1. We encourage anyone who feels sick or suspect they have been exposed to the virus to refrain from coming to the gym until they are sure to be symptom-free. We will continue to provide necessary accommodations for all families in need of makeups or schedule changes this session on a case-by-case basis.

  2. Consider sending your child to class with a water bottle! We now have a filler station as a germ-reduced alternative to the drinking fountain.

 

Please let us know if you have any questions. We hope to see you in the gym this week!

Sincerely,
The Northwest Aerials Management team

March 2nd announcement

To the families of Northwest Aerials,

We consider the health and safety of our families and staff to be a top priority. As such, we are working proactively to prevent the spread of flu viruses, including the Coronavirus, and we need your help to make sure we are all able to stay healthy. For 80% of cases, COVID-19 is a mild illness that does not require hospital care. Nevertheless, we are committed to following the best practices outlined in this email and we ask that you join us in the effort to limit the spread of the virus.

For the time being, we are remaining open for all normal hours of operation. We intend to closely monitor the evolving situation and may decide to change course at any point in time. In addition to guidance from local/regional/national health authorities, considerations such as staff availability will factor into our decision-making process. Should there be any changes to our regular program offerings, we will do our best to notify students and staff in a timely manner. If, as a result of sickness, you are unable to participate in your class or activity, we will work with you on a case by case basis to provide an appropriate makeup opportunity. Updates on our open/closure status can be found on our website or Facebook page as well as in our voicemail receiver message (425-823-2665). 

Our commitments to keep our community healthy include:

  1. Transparency and Communication. We will be active communicators of our open/closed status and will not hide information related to the COVID-19 from our families. We will do our best to make sure you have the information you need to make informed health decisions.

  2. Clean Facility. At this point, it is believed that the virus only lives on surfaces for a few hours. We clean the facility thoroughly, multiple times per week. This includes all mats, floors, mirrors, bathrooms, and other surfaces. We are also cleaning more commonly touched surfaces, such as handles and countertops, multiple times throughout the day.

 

We’d like you to join us in practicing the following precautionary measures:

  1. Wash your hands. Please wash your hands with soap and water when entering and leaving the facility, between classes, or when using the bathroom. Hand sanitizer bottles are placed around the gym but not as effective as a 20-second hand washing with soap and water.

    1. Do not touch your face unless you have just washed your hands. 

    2. Cough/sneeze into your elbow and in the opposite direction of people who may be standing around you.

  2. Practice social distancing. This means keeping your distance from others by limiting hugs, handshakes, and other forms of personal contact. Social distancing will greatly decrease the chance of transmittal, which is especially important for the Coronavirus for which there is not yet a vaccine.

    1. Stay home if you are sick. If you have a fever, are coughing or sneezing, or have a runny nose, please stay at home. If you or your child are noticeably sick at the gym, we reserve the right to ask that you come back when you are healthy. 

    2. Do not share drinks or food bites.

  3. Watch for symptoms: COVID - 19 (Coronavirus) appears like any other virus (flu). Symptoms include fatigue, body aches, muscle pain, and lingering in the chest. Symptoms appear 2-14 days after exposure. If these symptoms occur, call your doctor for testing — there are several strains of the flu going around, and further testing can help identify which one you may be affected by.

 

If you want more information, we recommend relying on these trusted resources:

  1. Public Health - Seattle & King County
    https://www.kingcounty.gov/depts/health/news.aspx

  2. Washington State Department of Health
    https://www.doh.wa.gov/

  3. CDC
    https://www.cdc.gov/

 

Please don’t hesitate to reach out if you have any questions. We thank you for joining us in keeping yourselves and our community healthy and safe.

 

Patti Gable
Director, Northwest Aerials

NORTHWEST AERIALS

Gymnastics, Ninja, Trampoline,

Dance & Swimming

425.823.2665 | nwagym@gmail.com

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Address:

12440 128th Lane NE

Kirkland, WA 98034