May 24 announcement
NWA will be opening during Phase 2!
Hello NWA families,
We hope this email finds you well. As you may have heard, gymnastics has been listed as one of the activities that can safely resume (with restrictions) in Phase 2 of the Washington State Phased Reopening plan. In the email below, you can find information about the programs we will offer during Phase 2 and how you can use your make-up tokens and credits from classes/workouts missed in March/April. XCEL gymnasts/families will be receiving additional communications from Coach Jen, our Competitive Program Manager.
Please don’t hesitate to reach out to us with any questions or concerns. We look forward to seeing many of you soon!
The NWA Staff
Phase 2 Program Information
While we do not know the exact date on which Phase 2 will begin in King County, we are hard at work preparing to welcome you back! We will send out another email once we have a clear idea of when we will be reopening so that you can visit iClassPro, our registration portal, and get signed up. Despite not knowing the exact date of our reopening, we wanted to let you know that we will offer the following programs for the duration of Phase 2:
Class Sampler 1 — ages 5-12
In groups of 5, students ages 5-10 years will participate in gymnastics, ninja, and trampoline class activities. Snack and water breaks will be provided, so attendees should pack a water bottle and snacks as needed. $50 per child per day
Class Sampler 2 — Intermediate/Advanced and Pre-Teen/Teen
The Class Sampler 2 is reserved for athletes ages 8-10 who are at the intermediate/advanced/Super Aerials level and our pre-teen/teenaged athletes of all skill levels. Activities will be similar to the Class Sampler.
All XCEL gymnasts will have the opportunity to sign up for either 2 or 3 workout sessions per week. Groups will be kept consistent week to week. Athletes should bring a bag with a water bottle, snack, grips, and their personal chalk bag (provided by NWA). Hand sanitizer, deodorant, and wipes are optional. $285 for 2 days/week or $395 for 3 days/week.
Private lessons will be available during all hours of operation listed in the table to the left. One or two students from the household may sign up for 30-minute ($40) or hour-long ($75) sessions.
The weekly schedule, which will be in place for at least the first month of our reopening, and registration information for each of these programs can be found on the attached flyer or on our website. Again, sign-ups will be through iClassPro and we will let you know as soon as those are available. In the meantime, please visit our website to review the full list of biosecurity measures we have put in place to ensure the health and safety of our community as well as our updated Waiver and Code of Conduct.
Make-up and Credit Information
For those of you who missed classes in March, you will be given 2 make-up tokens on your iClassPro account. These tokens can be used when we resume our extra gym program or our regular class program, hopefully in the Fall. Families who had paid for classes in April will receive a credit back on their account that is equal to the value of half of the session fee paid for Session 4 (March/April). This credit can be applied towards sign-ups for any of the programs listed above; donated to the NWA Booster Club, the American Cancer Society, or the Gold Creek Equine Rescue; or kept on your account for fall enrollment.
May 16 announcement
Sign up for childcare at NWA
After several weeks of careful planning and assessing the needs of our community, NWA is now open to provide childcare to families in our community that need care for their children while schools are closed. We just finished our first week of offering this care, and we are excited about the processes we have put in place to ensure the health and safety of childcare attendees and staff. We have designed childcare activities with best practices for social distancing top of mind, and have implemented rigorous cleaning protocols to ensure that all surfaces are disinfected between uses. If you are interested in reading more about our biosecurity measures or want to sign up for childcare for this or next week, please visit our website.
As always, please reach out with any questions. Thank you for your support of Northwest Aerials — we can’t wait until we are able to welcome you back to the gym!
The NWA team
May 3 announcement
NWA is opening to provide childcare to our working families
Re: NWA is opening to provide childcare to our working families
Hello NWA families,
Thank you to the many of you who took the time to fill out our short survey that helped us assess whether there is a need for NWA to provide childcare services in our community. More than 60% of respondents indicated that they would be likely to take advantage of childcare services at NWA if we were to provide them, so we have been hard at work preparing to open for childcare on May 11.
Our childcare flyer and other additional information about what you and your family can expect when you sign up for childcare at NWA can be found on our website. yor You can also read below for more details. When you are ready to sign up, click here! Please reach out with any questions and we hope to see you soon.
The NWA Family
Responses to the length and timing of childcare that would be most useful were mixed, so we are providing a few different options throughout the three remaining weeks of May. As we near the end of the month, we will reassess and revise the days/times of childcare offered as needed. For May 11-29, we will offer the following:
Mondays from 9am-1pm ($45 for first child, $35 for additional children of the same household)
Tuesdays from 1pm-5pm ($45 for first child, $35 for additional children of the same household)
Wednesdays from 9am-1pm ($45 for first child, $35 for additional children of the same household)
Thursdays from 9am-5pm ($75 for first child, $60 for additional children of the same household)
Here are the basics of what you and your child can expect:
We will have VERY small group sizes; 6-8 students with 2 instructors. This will allow us to spread students out in order to maintain social distancing.
We will take advantage of the LARGE space and wide range of equipment we have at our disposal to provide a mixture of recreational and educational activities for children to enjoy. These will include (but are not limited to) outdoor and indoor sport activities, gymnastics, ninja, crafts, and general strength/conditioning.
We ask that parents drop their children off at the front door to limit the amount of exposure and cross-traffic in the building. There will be staff in the parking lot to help with this and answer any questions you might have.
An overview of the rules and regulations of childcare at NWA:
We received several inquiries about how we will keep children and staff safe during these unprecedented times. Please visit our website to read our complete (and evolving) list of biosecurity measures to which we will be strictly adhering until the pandemic has ended.
Per the DCYF definition of seasonal childcare services during this time, we are able to provide childcare to any family who feels that they need it.
Per the rules and regulations of USA Gymnastics, we can only provide childcare services to children ages 4 and older.
April 29 announcement
Childcare at NWA during COVID-19
Hello NWA families,
Northwest Aerials recognizes that a majority of the parents of our students have continued to work remotely during this time and/or will be returning to work as more industries reopen throughout the month of May. We believe that we are uniquely positioned to provide childcare services (for children ages 4 and up) to our families and the greater Eastside community. To make sure we are meeting the childcare needs of as many people as possible, we are gathering feedback in the form of this short, 5-question survey.
We intend to follow best practice guidelines for childcare published by the CDC and the DOH as well as Washington State's DCYF guidelines around youth seasonal camps. This means we will be limiting group sizes, maintaining separation between groups, regulating traffic in and out of the building, and performing regular health/wellness screenings on students and staff. We welcome any and all comments regarding additional measures we should consider that would make you feel comfortable bringing your child to our facility. There is space to provide this feedback in the survey.
We would greatly appreciate it if you could take just 3-5 minutes to complete this survey on or before May 1.
The Northwest Aerials team
P.S. Here is that survey link one more time: https://forms.gle/MwcAbgJqspULsbhS9
April 19 announcement
What we have been up to while the gym has been closed
To all NWA families,
We miss seeing you in the gym! But we hope you are staying safe and healthy during these unprecedented times. As the would-be end of Session 4 approaches, we wanted to reiterate how we are addressing missed classes during the pandemic:
Students who missed ANY classes during the month of March are eligible for one make-up class per class missed, to be redeemed within the first two months of reopening. For the month of April, ALL students have received a credit on their account equal to half of your Session 4 session fee, which can be applied to ANY Northwest Aerials program (classes, camp, swimming, etc.) once we are able to safely reopen. If you have any questions about this, please let us know.
As we look ahead to May/June, ALL auto-enrollments have put on pause. This means that students will NOT be re-enrolled when we reopen (you will need to sign up for new programs at that time). We have also made the decision to proactively cancel this year’s student showcase (scheduled to take place in June). While we are sad to miss out on the chance to allow our athletes to show off everything they’ve learned throughout the year at NWA, this is one of many steps we are taking to make sure we are keeping our students and staff safe when we reopen and resume operations.
While we are away from the gym, we want to stay in touch with all of our families! Make sure to check our website and Facebook page often for updates and ideas for things you can be doing at home. We recently shared a video of Coach Jen showing you how to make your own cartwheel mat at home and a recording of XCEL gymnast Keelie demonstrating our Speed Racer warmup song. For those of you without a Facebook account, we built a new page on our website that allows you to view our Facebook posts in real time — check it out here!
The rest of this email contains several updates regarding what we’ve been up to while the gym has been closed, important information about how we will be adjusting our offerings to ensure continued safety of our coaches and athletes, an exciting opportunity to purchase your very own #NWAStrong leotard and/or t-shirt. Keep reading!
What have we been up to?
Over the past few weeks, we have been working hard from a distance to make sure that, when we do reopen, Northwest Aerials remains a safe and fun place for our students and staff. Our planning process includes a detailed look at our space as well as the way we structure our classes and other programs. We have also been using this time off to revamp our curriculum for many of our classes, prepare for summer programs and swimming, and implement additional staff training on skill progressions, strength and conditioning drills, and many other topics.
What should I expect when I return?
While we are still finalizing our plans for what it might look like to resume operations, you can expect to see the following general precautionary measures in place when you return:
Our classes and camps will be structured to allow for extra cleaning between rotations and more individual work rather than circuit-style stations.
Our seating/viewing area will have designated seats placed to encourage the maintenance of at least 6 feet between spectators.
We will be regulating traffic flow through the building to minimize passing others face-to-face, which includes separating our entrance and exit.
We will have extra staff on hand at all times for cleaning of commonly touched spaces, such as the railings, door handles, etc, and disinfecting mats/equipment.
We will continue with our rigorous night-time and weekend cleaning routines.
We will share more information regarding our plans for reopening in the coming weeks. In the meantime, please don’t hesitate to reach out with any questions or concerns.
March 31 announcement
Hello NWA students and families,
We hope, first and foremost, that this email finds you all healthy and well. At this time, we don’t have a lot of additional information about when we will be able to welcome you back into our gym — we will not reopen until the federal and state government as well as our staff and
immunity feel it is safe to do so.
Because of the President’s latest announcement around maintaining social distancing practices through at least the end of April, we know that the earliest we will be reopening our doors is May. As such, we have decided on the following for the remainder of Session 4:
Students who missed classes in the month of March will have the opportunity to do one make-up per class missed, which should be claimed within our first two months of reopening.
For April, you will receive a credit on your account equal to half of a session fee that can be applied to any NWA programs (classes, camps, swimming, etc.).
While we remain unable to see and interact with all of you face to face, we do have some other opportunities for you to stay connected to the gym during this time:
We JUST wrapped up our first 10-Day Challenge on Facebook. Thank you to all of those who participated and submitted their completed challenge sheets! The prize is a NWA swag package, complete with a t-shirt, cup, and pencil. If you were following along without social media, please email us your completed challenge by the end of the day today. And please be on the lookout for more activity challenges soon that will help you keep up with your ninka/gymnastics routine!
Norbert’s is offering a gymnastics equipment sale. If you are looking for some equipment for your home, you can use the NWA gym code NR004 to receive 20% off!
If you have any questions or concerns about the decisions explained above, please let us know. We can’t thank you enough for your patience and support during this time.
P.S.: If your kiddos are asking questions about COVID-19, here are a couple of resources we have found really useful in explaining the situation:
End-of-Week Update from NWA Regarding COVID-19
As you likely saw, the Washington State Governor mandated the closure of all recreation facilities just a couple hours after we had made the decision to suspend all programs through the end of March. While there is new information available daily regarding COVID-19, we have yet to hear any official decisions regarding an extension of this precautionary restriction or the enforcement of a “shelter in place” policy.
As such, we remain unclear as to whether we can still count on a re-opening date of April 1. This also means that the make-up policy we outlined in last week’s email is still in place for now. At this time, all we can say for sure is that we are grateful to our families and community members for your patience and support during these unprecedented times.
In case you are not following us on Facebook, here are some things you’ve missed in the past week:
We've been hard at work this past week getting the gym ready to welcome you all back when we are able to safely re-open our doors. See photos here.
10-Day Gymnastics/Ninja “Be Active” Challenge
We have PRIZES available for anyone who completes our ten-day challenge, which begins TODAY and runs through the end of March! Simply keep a printed or digital copy of the attached challenge sheet and return it to us on April 1 (details on these logistics TBA) to redeem your prize. You can see the details for Day 1 of the challenge here — we will post instructions every morning for that day’s challenge, so make sure to check back on our Facebook page daily!
As always, the safety and happiness of our clients and staff is our first priority. Please reach out to us at any time with questions, comments, or concerns.
All the best,
The NWA Management Team
PROGRAMS SUSPENDED due to COVID-19 precautions
Hello NWA families,
After careful consideration, we have made the very difficult decision to suspend all NWA programs from now (March 15) through March 31. Given the current recommendations from our local, state, and federal government as well as national and global health experts, we feel that we would be doing a disservice to our customers to remain open at this time. The following factors weighed heavily on this decision:
We do not believe that we can effectively teach gymnastics and ninja in a safe and fun way while maintaining the minimum of 6 feet between all students and staff.
We feel that being a good steward to our community means that it is our responsibility to eliminate potential opportunities for the virus to spread.
We love the sports we teach, but we also care deeply about the long-term health, safety, and happiness of the NWA community. We believe that the best way to make sure our students can continue to learn and grow at NWA for years to come is by taking necessary precautions to limit everyone’s exposure to the virus in the short term, thereby slowing the spread of the virus.
We hope that a short-term suspension of programs will give researchers and medical professionals time to provide us with more clear directions on how to resume operations in a way that is safe for our customers and the greater community.
As of right now, our intention is to resume programs April 1, but this may change depending on the information made available over the next couple of weeks. We will continue to closely monitor the situation and promise to maintain a weekly cadence of communication about decisions related to COVID-19. As always, we plan to share updates through email as well as in our voicemail receiver message (425-823-2665), on our website, and on our Facebook page.
We recognize that many of you will have questions regarding make-ups for classes, scheduled events for April and beyond, and other concerns related to NWA programs. We have tried to address what we believe will be the most common questions below and ask that you are patient with us as we sort out some of the details.
Has NWA had a confirmed case of the coronavirus?
No. To our knowledge, we have not had anyone who has been at our facility test positive for the virus.
How will I be able to make up for the classes I am missing over the next 16 days?
Once operations resume on April 1, customers will have 90 days to sign up for and attend make-up classes. You are eligible to redeem one make-up class for each class missed between now and the end of the month. We will provide more information soon regarding the steps you need to take to sign up for these make-up classes. In the meantime, You can explore the day/time options for all of our classes here to identify your options for make-up classes.
What about Parent’s Night Out?
We did have a Parent’s Night Out event scheduled for next Saturday, March 21, but it is cancelled. We will keep you posted about Parent’s Night Out events for April, May, and June.
Will I still be auto-enrolled for Session 5 (May-June)?
Yes. If we re-open on April 1 as planned, we intend to resume all normal operations immediately. This means that session 5 and the auto-enrollment for session 5 classes will all happen as planned. If we must make further programmatic changes that influence our ability to offer classes in April and beyond, we will be sure to communicate with you what that means for your future enrollments.
Can I still sign up for summer programs?
Yes. As of now, we are accepting registration for summer programs. This includes session 6 (June-July) of classes, swim lessons, and summer camps. You can find more information on summer camp here and we will be publishing our swim schedule within the next couple of weeks.
How do I keep up with my (or my child’s) training while the gym is temporarily closed?
During this time away from the gym, we will be sharing some tips for how to keep practicing gymnastics and ninja skills at home. Be sure to check our website regularly for new resources identified and/or supplied by our coaches and instructors.
Thank you for your commitment to Northwest Aerials and for your understanding and patience as we navigate these uncertain times together. We look forward to welcoming you back into the gym on April 1 and we hope that you and your families stay well in the meantime. As always, please don’t hesitate to contact us with any questions, comments, or concerns.
The Northwest Aerials Management Team
March 8th announcement
To the NWA community,
As the situation regarding COVID-19 outbreak is still rapidly evolving, we are continuing to closely monitor the latest news and information available regarding the virus and have decided to take a few additional precautionary measures that will be in effect for the rest of the month of March:
Beginning tomorrow, our cleaning routine will be enhanced even further: We will be doing deep cleanings of the facility every other day (Monday, Wednesday, and Friday).
Resulting Schedule Changes
To make time for this deeper and more frequent cleaning protocol, all morning and early afternoon activities on Mondays and Wednesdays will be cancelled for the month of March. We will open at 3pm on Mondays and Wednesdays and will be closed on Fridays.
These schedule changes will affect the following classes:
Monday 1:30pm Ninja/Trampoline will be moved to Wednesday at 3:00pm
Wednesday 9:30am Wiggle Worms will be moved to Wednesday at 3:00pm
Wednesday 9:30am Mighty Mites will be moved to Wednesday at 3:00pm
Wednesday 10:00am Mighty Mites will be moved to Wednesday at 3:00pm
Wednesday 10:15am Super Mites will be moved to Wednesday at 3:00pm
Wednesday 10:45am Wiggle Worms will be moved to Wednesday at 3:00pm
Wednesday 11:45am Little Ninjas will be moved to Wednesday at 3:00pm
Friday XCEL workouts will be moved to Tuesday from 5:30-8:00pm
Slightly modified hours of operation.
In summary, we will be operating on a slightly different schedule for the rest of the month. You can see our hours of operation on the homepage of our website.
Despite our even greater efforts to keep our facility clean, we still ask that our community members remain diligent. We hope you all received our email last week regarding the steps we have asked you to take with us to ensure the health and safety of all of our staff, students, and families. Here are some additional reminders and recommendations:
We encourage anyone who feels sick or suspect they have been exposed to the virus to refrain from coming to the gym until they are sure to be symptom-free. We will continue to provide necessary accommodations for all families in need of makeups or schedule changes this session on a case-by-case basis.
Consider sending your child to class with a water bottle! We now have a filler station as a germ-reduced alternative to the drinking fountain.
Please let us know if you have any questions. We hope to see you in the gym this week!
The Northwest Aerials Management team
March 2nd announcement
To the families of Northwest Aerials,
We consider the health and safety of our families and staff to be a top priority. As such, we are working proactively to prevent the spread of flu viruses, including the Coronavirus, and we need your help to make sure we are all able to stay healthy. For 80% of cases, COVID-19 is a mild illness that does not require hospital care. Nevertheless, we are committed to following the best practices outlined in this email and we ask that you join us in the effort to limit the spread of the virus.
For the time being, we are remaining open for all normal hours of operation. We intend to closely monitor the evolving situation and may decide to change course at any point in time. In addition to guidance from local/regional/national health authorities, considerations such as staff availability will factor into our decision-making process. Should there be any changes to our regular program offerings, we will do our best to notify students and staff in a timely manner. If, as a result of sickness, you are unable to participate in your class or activity, we will work with you on a case by case basis to provide an appropriate makeup opportunity. Updates on our open/closure status can be found on our website or Facebook page as well as in our voicemail receiver message (425-823-2665).
Our commitments to keep our community healthy include:
Transparency and Communication. We will be active communicators of our open/closed status and will not hide information related to the COVID-19 from our families. We will do our best to make sure you have the information you need to make informed health decisions.
Clean Facility. At this point, it is believed that the virus only lives on surfaces for a few hours. We clean the facility thoroughly, multiple times per week. This includes all mats, floors, mirrors, bathrooms, and other surfaces. We are also cleaning more commonly touched surfaces, such as handles and countertops, multiple times throughout the day.
We’d like you to join us in practicing the following precautionary measures:
Wash your hands. Please wash your hands with soap and water when entering and leaving the facility, between classes, or when using the bathroom. Hand sanitizer bottles are placed around the gym but not as effective as a 20-second hand washing with soap and water.
Do not touch your face unless you have just washed your hands.
Cough/sneeze into your elbow and in the opposite direction of people who may be standing around you.
Practice social distancing. This means keeping your distance from others by limiting hugs, handshakes, and other forms of personal contact. Social distancing will greatly decrease the chance of transmittal, which is especially important for the Coronavirus for which there is not yet a vaccine.
Stay home if you are sick. If you have a fever, are coughing or sneezing, or have a runny nose, please stay at home. If you or your child are noticeably sick at the gym, we reserve the right to ask that you come back when you are healthy.
Do not share drinks or food bites.
Watch for symptoms: COVID - 19 (Coronavirus) appears like any other virus (flu). Symptoms include fatigue, body aches, muscle pain, and lingering in the chest. Symptoms appear 2-14 days after exposure. If these symptoms occur, call your doctor for testing — there are several strains of the flu going around, and further testing can help identify which one you may be affected by.
If you want more information, we recommend relying on these trusted resources:
Public Health - Seattle & King County
Washington State Department of Health
Please don’t hesitate to reach out if you have any questions. We thank you for joining us in keeping yourselves and our community healthy and safe.
Director, Northwest Aerials